FAQ
Access
How do I get access to BigBeluga tools?
All exclusive indicators and toolkits are invite-only on TradingView. After subscribing to a plan on BigBeluga.com, your TradingView username is added and access is granted within 1 hour. You’ll see the indicators under Invite-Only Scripts in your TradingView account.
Which subscription plan should I choose?
Monthly ($66.47/mo) → Best if you want to test the waters or trade short-term with full toolkit access.
Quarterly ($128/quarter) → Saves $288 per year compared to monthly. Good for consistent users.
Yearly ($336/year) → Best value (under $1/day). Full toolkit access plus all updates.
All plans include: ✔ Market Waves Toolkit ✔ Market Core Toolkit ✔ Beluga Nautilus Oscillator ✔ Premium Discord + Telegram ✔ 24/7 support & active updates
Get access to plans at: BigBeluga.com
How fast is access granted?
Usually within 1 hour after payment confirmation. You’ll get a TradingView invite notification once activated.
Can I try the tools before subscribing?
We don’t offer direct trials, but you can:
Explore full documentation
Check detailed screenshots & guides
Watch how the strategies examples are explained in the discord server
What if I don’t see the indicators after subscribing?
Make sure you provided your correct TradingView username at checkout
Check your Invite-Only Scripts tab in TradingView
If access isn’t visible within 24 hours, contact support via a ticket on Discord
or email [email protected]
Tools
What markets can I use the tools on?
You can apply them across all major asset classes available on TradingView:
Crypto (spot & futures)
Forex (majors, minors, exotics)
Stocks & Indices
Commodities & Futures
What timeframes work best?
The tools work on all available timeframes.
There is no single “perfect” timeframe — it depends on your trading strategy, risk management, and market conditions:
Lower timeframes (1m–15m) → More signals, but higher noise. Suitable for scalpers.
Mid timeframes (1h–4h) → Balanced view with fewer false signals. Popular among swing traders.
Higher timeframes (1D–1W) → Clearer structure, stronger signals, ideal for long-term trend bias.
What’s the win rate of the indicators?
There is no fixed win rate — performance varies by market conditions, timeframe, and risk management. The tools are designed to identify trends, liquidity zones, and market flows but should be used with confirmation and risk controls.
Do the tools repaint?
No. Once a signal is confirmed on a closed candle, it does not disappear or move.
Can I use these tools with a free TradingView account?
Yes. A free TradingView account works, but a Pro subscription is recommended for more layouts, alerts, and smoother workflow.
Sonar AI Extension
How do I get the Sonar AI extension?
You can download it for free from the official Chrome Web Store.
What features are free?
The following tools are always free to use inside the extension:
Order Book
Long/Short Ratio
Whale Alerts
How does the AI chat work?
When you install the extension, you’ll receive free tokens for AI chat.
Once your tokens expire, you’ll need to purchase additional tokens directly inside the extension.
Token purchases unlock extended AI chat usage but do not affect the free features.
Do I need a subscription plan to use the extension?
No — the extension works independently from the BigBeluga subscription plans. Free features are always available, and AI chat is token-based.
Can the AI analyze my charts?
Yes. The AI chat can analyze your chart by screenshot upload and provide:
Suggested buy and sell zones
Key support and resistance levels
General market structure insights
This makes it a personal trading assistant directly inside your browser.
Billing
How do I cancel my subscription?
All of our subscriptions are free to cancel.
It is your responsibility to manage your account. Once a purchase has been made, a refund is not possible. Refunds will be given if a duplicate payment is made.
To cancel, simply contact our support team (open a ticket on Discord, Telegram, or email). They will schedule the cancellation for you.
Support email: [email protected]
How do I reactivate my subscription?
If you want to come back, just follow the same steps you used when purchasing your plan the first time. Once payment is confirmed, access is reactivated within 1 hour.
How do I upgrade my subscription?
Contact support (open a ticket on Discord, email), and they will schedule the change.
The upgrade will activate after payment, and your TradingView access will automatically update to the new plan.
To upgrade (for example, from Monthly to Quarterly or Yearly). Support email: [email protected]
What is your refund policy?
We do not offer refunds. If you cancel, your subscription will remain active until the end of your current billing period. After that, access will automatically expire.
Affiliates
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